Frequently Asked Questions!

When will the fee increase take affect?

PG&E has not increased fees for most of its managed campsites in over 10 years. To continue to provide clean and well-maintained facilities and customer-based services, PG&E will be increasing its campsite fees in 2022. The increases are based on market assessment of similar types of federal, state, and private campsites located within California.

2022 campsite fees can be found via this link or by clicking the Open & Close Dated and fee schedule link in the uper right corner of this screen.  Fee changes are only occurring at developed recreation sites and not at primitive/dispersed camping areas campsites where operation and maintenance fees are not collected.

How do I cancel my reservation?

You can cancel by loging into My Account and selecting the Cancel button next to your reservation on the camping tab.  You may also e-mial Recinfo@pge.com. 

*Online cancelations have temporarily been taken offline.  Please email us at recinfo@pge.com or call (916) 386-5164 to cancel your reservation.

What FIRE RESTRICTIONS are in place because of wildfire risk?

NOT ALLOWED at any time or under any Fire Index Rating
- Use of fireworks and other pyrotechnic devices 
- Use of chainsaws &bull Use of firearms, air rifles, or gas guns
- Use of explosives &bull Any open flame outside of designated fire rings or BBQs (e.g. non-designated fire rings, tiki torches, etc.) 
- Driving vehicles off designated roads
- Parking vehicles outside designated parking areas

Wildfire risk mitigation measures for allowed activities (subject to applicable fire index rating)

The following must have at least 10 feet of clearance from vegetation and flammable materials:
- Fires (allowed in designated structures only, must be supervised at all times and be fully extinguished prior to leaving the site)
- Charcoal grills and generators

The following must have at least 3 feet of clearance from vegetation and flammable materials:
- Petroleum and liquid petroleum gas devices
- Battery powered devices, cord powered devices and power cords
- Smoking (must have a butt receptacle and a bucket of water)
- Citronella candles (no other types of candles are allowed)

Fire Index Rating based restrictions

When the Fire Index Rating is R4 (Very High):
Use of charcoal grills will be prohibited.

When the Fire Index Rating is R5 (Extreme):
all fires will be prohibited
smoking will only be allowed within vehicles/RVs

When the Fire Index Rating is R5-PLUS (Extreme Plus):
all fires and flames will be prohibited, including petroleum and LPG devices

The following activities will be restricted to within vehicles/RVs:
smoking, use of generators, use of battery powered devices with motors, extension cords and devices with power cords

Attention Campers:
Due to unprecedented fire danger in California, numerous uncontrolled wildfires burning in the State, and for consistency with similar Public and Private fire restrictions and land closures, PG&E has implemented a seasonal campfire and charcoal fire restriction within its manned and unmanned recreation facilities still in operation. This ban is effective immediately and will be in place for the reminder of the 2021 season. Use of liquified or compressed gas appliances with shut-off valves such as camp stoves, gas grills, and lanterns as allowed appropriate.

What is the 14 day maximum stay rule?

The maximum stay in any campground is 14 days.  The campsite must be vacated by the 11:00 a.m. check-out time.

Can we show up for our reservation late?

Campsites need to be occupied, by at least one person, the first night and may not be left unattended for more than 24 hours without permission from the campground host. 

What is the cancellation / change policies?

Cancellation Policy: The cancellation fee is $15.00 per site. Reservations that are cancelled within 7 days of the scheduled check-in are non-refundable (except for applicable taxes and point of sale items).

Change Policy: Changes to the reservation are not allowed within 3 business days of the scheduled check-in date and are subject to a minimum $10 change fee.

Reservations and their associated fees are non-transferable to other campsites within the campground or to other recreational facilities.

If an emergency or natural disaster forces the closure of a campground, we will attempt to notify you as early as possible and refund all camping fees.

If you leave early, stay reductions do not qualify for a refund.

To make changes please e-mail recinfo@pge.com.

 

 

 

 

What are the RULES for the PG&E campgrounds?

Pacific Gas and Electric Company (PG&E) facility rules provide a safe, enjoyable experience for everyone while protecting natural resources. This recreational facility is a benefit of PG&E’s hydroelectric system.

Click Here to download the PDF

 

What are the RULES for the PG&E Day Use Areas?

Pacific Gas and Electric Company (PG&E) facility rules provide a safe, enjoyable experience for everyone while protecting natural resources. This recreational facility is a benefit of PG&E’s hydroelectric system.

Click Here to download the PDF

Can I reserve a First-Come First-Served campsite?

No, First-Come First-Served sites are non-reservable and cannot be secured prior to your arrival at the campground.

It is suggested that you arrive early in the day to secure your campsite, as there are no guarantees of availability. 

What if I don't have an account?

Create an account for easy access to your reservations.  Go to "My Account" at the top/right of the page to set up an account using your email address and password.

Can I bring my pet?

Yes, dogs and other pets are welcome! Dogs and other pets must be under owners' physical control at all times and must not disturb other campers.  It is the owner's responsibility to clean up after your pet and properly dispose of waste in trash receptacle.  Campers with unreasonably noisy dogs/pets may be asked to leave, to ensure an enjoyable experience for all campers.  Furthermore, pets may not be left alone at the campsite or in any vehicles. 

How do I make a reservation?

All Reservations are made online, 2-night minimum and 14-day maximum. Reservations cannot be made within 3 days of your desired arrival date. 

First-Come First-Served campsites are non-reservable.