Frequently Asked Questions!

What FIRE RESTRICTIONS are in place because of wildfire risk?

Not allowed at any time or under any Fire Index Rating

• Use of fireworks and other pyrotechnic devices


• Use of chainsaws


• Use of firearms, air rifles, or gas guns


• Use of explosives


• Any open flame outside of designated fire rings or BBQs (e.g. non-designated fire rings, tiki torches, etc.)


• Driving vehicles off designated roads


• Parking vehicles outside designated parking areas

Wildfire risk mitigation measures for allowed activities (subject to applicable fire index rating)

The following must have at least 10 feet of clearance from vegetation and flammable materials:

• Fires (allowed in designated structures only, must be supervised at all times and be fully extinguished prior to leaving the site)


• Charcoal grills and generators

The following must have at least 3 feet of clearance from vegetation and flammable materials:

• Petroleum and liquid petroleum gas devices


• Battery powered devices, cord powered devices and power cords


• Smoking (must have a butt receptacle and a bucket of water)


• Citronella candles (no other types of candles are allowed)

Fire Index Rating based restrictions

When the Fire Index Rating is R4 (Very High):

• Use of charcoal grills will be prohibited.

When the Fire Index Rating is R5 (Extreme):

• all fires will be prohibited


• smoking will only be allowed within vehicles/RVs

When the Fire Index Rating is R5-PLUS (Extreme Plus):

• all fires and flames will be prohibited, including petroleum and LPG devices

The following activities will be restricted to within vehicles/RVs:

smoking, use of generators, use of battery powered devices with motors, extension cords  and devices with power cords

What is the cancellation / change policies?

Important Notice: Reservations of seven (7) days or more made between June 1, 2020 and June 14, 2020 will not be eligible for a refund, at any time, regardless of whether the reservation is cancelled or the number of days reduced.

Cancellation Policy: The cancellation fee is $15.00 per site. Reservations that are cancelled within 7 days of the scheduled check-in are non-refundable.

Change Policy: Changes to the reservation are not allowed within 3 business days of the scheduled check-in date and are subject to a minimum $10 change fee.

Reservations and their associated fees are non-transferable to other campsites within the campground or to other recreational facilities.

If an emergency or natural disaster forces a closure of a campground, we will attement to notify you as early as possible and refund all camping fees.

If you leave early, stay reductions do not qualify for a refund.

To make changes please e-mail recinfo@pge.com.

 

What are the RULES for the PG&E campgrounds?

Pacific Gas and Electric Company (PG&E) facility rules provide a safe, enjoyable experience for everyone while protecting natural resources. This recreational facility is a benefit of PG&E’s hydroelectric system.

Click Here to download the PDF

 

What are the RULES for the PG&E Day Use Areas?

Pacific Gas and Electric Company (PG&E) facility rules provide a safe, enjoyable experience for everyone while protecting natural resources. This recreational facility is a benefit of PG&E’s hydroelectric system.

Click Here to download the PDF

Can I reserve a First-Come First-Served campsite?

No, First-Come First-Served sites are non-reservable and cannot be secured prior to your arrival at the campground.

It is suggested that you arrive early in the day to secure your campsites as there are no guarantees of availability. 

What if I don't have an account?

Create an account for easy access to your reservations.  Go to "My Account" at the top/right of the page to set up an account using your email address and password.

Can I bring my pet?

Yes, dogs and other pets are welcome! Dogs and other pets must be under owners' physical control at all times and must not disturb other campers.  It is the owner's responsibility to clean up after your pet and properly dispose of waste in trash receptacle.  Campers with unreasonably noisy dogs/pets may be asked to leave, to ensure an enjoyable experience for all campers.  Furthermore, pets may not be left alone at the campsite or in any vehicles. 

How is the reservation season determined?

Some of our campgrounds offer reservations in addition to first-come first-served camping. At these campgrounds, since weather and snow melt are so unpredictable, our reservation season is shorter than our camping season. For example, at a particular campground we may plan to open the gates to first-come first-served campers on April 15th, but we may not begin our reservation season at that campground until May 4th. We are trying to minimize the chances that we will have to cancel a reservation you made, due to weather conditions or snow melt. When possible, our typical reservation season starts the Monday before Memorial weekend and closes a week after Labor Day weekend.